SPA ACADEMY
We specialise in elevating spas through tailored therapist training, operational enhancements, and the creation of unforgettable client experiences.


Not Your Average Spa Academy
At our spa academy, we understand that inadequate training can lead to inconsistent service levels, impacting customer satisfaction, retention, and reputation.
Our mission is to rebuild therapists’ confidence, making them valuable assets, and driving bottom-line success.
We empower your team, foster personal growth, and create a harmonious environment for an exceptional therapist-client experience.
Empowering a new wave of therapist

Customer Experience and Sales Training

Trainer Development Programs

Facial Qualifications

Understanding Service
At The Talk Skin Academy, we understand the challenges of the highly competitive spa industry.
With over two decades of hands-on experience, we are committed to ensuring your team excels in meeting customer expectations, delivering consistent service quality, and avoiding team burnout.
Training Location


Collaborative to Our Core
Collaboration is at the heart of everything we do. We believe that success is built on strong relationships and understanding your unique needs and desires for your therapists and clients.
When you partner with us, we become an integral part of your team. We take the time to listen, learn, and truly comprehend your vision, allowing us to tailor our services to achieve the outcomes you desire.
Together, we create a collaborative synergy that drives mutual success.

Hear What Our Students Say!
Rachel Morris
The luxury foundation facial course
Kerry-anne Costello
The luxury foundation facial course
Denise Dennison
The luxury foundation facial course
If you have a project you would like some help with, let’s have a chat and see how we can work together.
Come and say hello...
Book a FREE 30-minute discovery call with Katie to explore how our academy can elevate your spa business. Contact us now to get started.