Katie's blog

I love the beginning of a new year. it is such an invigorating time in business to create goals and set a vision and

Do you embrace feedback in your spa? Like really embrace it? I ask this because I believe that a genuine interest in feedback from

How I’m Changing The Face of Spa Consultancy: Did you know that the global spa market size is expected to reach $117.9 billion (£87

The definition of wellness Following on from last weeks post about how spas can be fundamental in contributing to the £1.5trillion Wellness Industry over

Let’s start to curate treatments for people not problems! How do we really make spa clients feel special? Is it something that happens as